Privacy policy

Introduction

Getursmile Inc. and its affiliates (“Getursmile Inc.”, “we”, “us” and “ours”) are committed to protecting your information (in this Privacy Statement, “information” refers to the personally identifiable information, considered personal data, that you provide or we collect on, about, or from you through our websites).

Getursmile Inc. designs, manufacturers and markets the Getursmile ® system. The following discloses how we collect, use and share the information we gather on our websites (the “Sites”).

In general, you can visit our Sites without telling us who you are or revealing any personal information about yourself. There are times, however, when we may seek information from you, about yourself or someone you know, such as name, email address and/or home address. It is our intent to let you know before we collect such personal information from you on the Internet and to get your consent to process such information where required.

By using our Sites, you consent to our collection, use, disclosure, transfer and processing of personal data in accordance with this Privacy Statement.

  • Information we collect from you
  • What do we do with the information we collect?
  • Who do we share your information with?
  • Cookies and Advertisements
  • Children's Privacy
  • Links to other sites
  • Marketing and Do Not Contact
  • Social Media
  • International data transfers
  • Security
  • Your Rights
  • Updates
  • Contact Us
  • Information we collect from you

    We collect personal information of customers, patients (former, potential and current), physicians, and website visitors when you register to become a member of our Sites or via on-line forms, for example, when you sign up to receive news alerts from us or to undergo a smile assessment. We will notify you of such purposes at the time that we request to collect personal data from you.

    We will also collect information about your use of our Sites as described in the section Cookies and Advertisements below.

    On occasions you may choose to provide us with personal data about other people so that, for example, we can contact them with information about us. You must only share their personal data with us if you have obtained their consent and permission to do so.

    What do we do with the information we collect?

    Personal information we gather from your use of our Sites or provided by you may be used:

  • ● To set up and otherwise manage your member account in our Sites.
  • ● To allow you to use, purchase, book and/or download products and services such as for example the purchase of advertisement supplies.
  • ● To provide you with information about our products, services, news and events.
  • ● To provide details of physicians and their practices and submit contact requests to them.
  • ● To invite you to take part in our surveys or become a member of a fan club (where applicable).
  • ● To gather demographic information about user trends, such as age, gender, and general income levels.
  • ● To provide certified physicians with information on actual or prospective patients.
  • ● To analyze use of our services and products, develop new services and products, and customize.
  • We do use a robust combination of data sources (online, orders, customers, etc.) to get a full picture of our product and marketing efforts. This data is only for our efforts and we do not share your information with other businesses for them to use for purposes other than their work with us.

    Who do we share your personal information with?

    We partner with other businesses to assist us in our marketing, communications, and sales efforts, and may share information about you for these purposes where you have given us consent to do so or where permitted by law. These partners are not allowed to use your information for any purpose other than doing business with Getursmile Inc..

    In addition, any information we collect, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of our business assets.

    We may also disclose personal information about you if we believe that doing so is legally required or is necessary to protect our property or other legal rights (including but not limited to enforcement of our agreements or the rights of property of others).

    Cookies and Advertisements

    Our Sites use cookies. Please refer to Cookies & Ads for further information

    Children’s Privacy

    At Getursmile Inc., we do not intend to collect any information from children under the age of thirteen (13), unless the information is collected from a parent or guardian. While we cannot stop a child from accessing the Sites, we do not collect any personal information without making it clear that the person providing the information must be at least 13 years old. If you have questions about our Sites collecting information from children, please contact us at privacy.policy@getursmile.com.

    Please note that the age threshold mentioned above may vary depending on applicable legal requirements in your country. If this is the case, we will indicate it accordingly at the time of collection.

    Marketing and Do Not Contact

    We may send you information about us from time to time if you have given us your consent (where required).

    provides you the opportunity to request to stop receiving electronic communications from either Getursmile Inc. or our partners by withdrawing your consent. If you do not want to receive communications from us, please tell us when we collect your information or write us at any time unsubscribe@getursmile.com and make sure to include your country location may also use the convenient unsubscribe feature included with emails. Please allow us enough time to process your request.

    Keep in mind, this withdrawal of consent does not apply to necessary communications, such as responding to an inquiry, and is revoked if you later request information from us, for example, if you sign up to receive news alerts from us.

    Social Media

    User Generated Content. If you are a user of Facebook, Twitter or other social media sites with public account settings and you hash-tag using one of our public campaigns, such as #perfectsmile, or one using our product name, such #Getursmile, or #GetursmileTalk, we will be able to pull your reviews of our products from the social media sites and post them on our Sites. This is so that we can share your opinions about our products with the visitors of our Sites. Before being posted in our Sites, your comments will be reviewed by us. Please do not use these hashtags if you do not wish that your reviews are made available on our Sites.

    By posting or otherwise making available any Content on a public social media platform about your Getursmile Inc. experience, and responding “yes” if we ask for your permission to re-post content on our owned channels, such as Facebook (http://facebook.com/Getursmile), Pinterest (http://pinterest.com/Getursmile), Google+ (http://google.com/+Getursmile), YouTube (http://youtube.com/Getursmile), Twitter (http://twitter.com/Getursmile), Instagram (http://instagram.com/Getursmile), and others, you represent and warrant that you are thirteen (13) years of age or older and that you agree to the terms and conditions listed on our page on those websites.

    International data transfers

    Getursmile Inc. operates globally and we may therefore transfer your personal information to other countries [where Getursmile Inc. operates], including countries other than your country of residence. Your personal data may also be stored on our servers which are located outside your country of residence. However, we will continue to protect your information in accordance with this Privacy Statement.

    Security

    Our Sites have security measures in place to try to protect against the destruction, loss, misuse and alteration, unauthorized disclosure or access of the information under our control. Our web portals, transmit patient information (including any personal data) securely via HTTPS. These portals require customer accounts and are not available to the general public.

    Your Rights

    If you have rights concerning access, disclosure, amendment, or deletion (as determined by applicable law), you may contact us at the address or email listed below.

    For example, in California, individuals may request once per calendar year a list of disclosures we make to third parties for their direct marketing efforts. It is not our practice to sell or lease any personal information to other companies for their direct marketing.

    In Europe, Individuals may contact us regarding their rights to access their information, among other rights.

    In Singapore, you may generally request for us to provide you with information about the ways in which your personal data that is in our possession or under our control has been or may have been used or disclosed by us within a year before the date of the request. [Any access request may be subject to a fee to meet our costs in providing you with details of the personal data we hold about you, and we will notify you of what such fee will be after receiving your access request.]

    These are just examples and your particular rights may not be listed here as an example.

    Updates

    We may update this statement from time to time. When we do, we will list the last updated date at the beginning of the statement. Notice of such update and/or modification will be provided on our Sites or to you directly if required by law. We encourage you to periodically review this statement to stay informed about how we collect, use and share personal information.

    Contact us

    If you have any questions about this privacy statement, the practices of our Sites, your information, or your rights regarding your information, or your dealings with our Sites, please contact:

    U.S.A Headquarters Getursmile Inc. Attention: Privacy Office 1925 Lovering Avenue Wilmington, Delaware, 19806 privacy.policy@getursmile.com